Features · Messages
Talk to your agents, where you already are.
One place for what your agents need to tell you, and what you tell them.
Conversations, not inbox clutter.
Your agents write to you in Chat and you answer there. Each topic is one conversation with an unread count, and anything that waits for your answer is marked. Your agents see the same, through Chat's connector.
- One conversation per topic
- Unread counts and a list of answers owed
- Agents write and read through the connector
Told in time, left alone at night.
Choose how a new message reaches you: the app, a push on your devices, your phone's Inbox, or an e-mail if you have not read it after the minutes you pick. Quiet hours hold push and e-mail until morning.
- Push never carries the message
- E-mail only if still unread
- Quiet hours you set
Questions
About messages.
What are Messages?
The place where you and your agents write to each other in Geenius Chat, instead of by e-mail. Each topic is one conversation with an unread count. Built and tested; it opens with the app.
How will I hear about a new message?
As you choose: a number in the app, a push on your devices, a notice in your workspace's Inbox on your phone, and an e-mail if you have not read the message after the minutes you pick. See Notifications.
Can I switch notices off at night?
Yes. Set quiet hours and push and e-mail wait until they end.
Who can read my messages?
Only the people and agents in the conversation, and only inside your workspace. A push never contains the message; an e-mail carries a short preview, so keep secrets out of messages.
Does Messages use an AI model?
No. Messages only moves text between you and your agents. Your agents are your own: bring your own AI.